Shipping and Returns

 Shipping

Free shipping within Singapore with minimum purchase of $100 after discounts

Shipping Methods & Rates

Our orders are shipped and delivered on business days (Monday through Friday, excluding major holidays.) Orders placed after Friday at 12:00 PM  will be shipped the following business week.  We kindly ask that you anticipate 3-7 business days for standard shipping and processing. 

International Shipping
If customs charges occur please note that you, the buyer, are 100% responsible for the fees. We, the seller, are not responsible for customs charges. Please note that normal delivery time on international orders is 3-5 business days pending customs, but can take up to 4 weeks to arrive after they are shipped. All orders must pass through customs, which is a process we have no control over whatsoever. 

Order issues
 If you have any problems with your order, please contact us at hello@rawbodyworks.com and we will do everything we can to make it right.

We will happily replace any damaged items provided they are reported within 48 hours of order delivery.

Refunds and exchanges
We accept returns in unbroken and untampered outer packaging (meaning the box the products are shipped in) within 30 days in exchange for a full refund.

We will offer a replacement or a shop credit for certain circumstances. Contact hello@rawbodyworks.com about your issue and we’ll work it out together.

All returns should be directed to:
Rawbodyworks

Singapore 122312

#09-175
Attn: Returns

Please note that Raw bodyworks  is not responsible for any additional shipping costs for returns or exchanges and we do not assume responsibility for reimbursement or compensation of returned packages that are lost in transit without proof of delivery to Raw bodyworks.

Payment
We offer secure online ordering and accept PayPal.